Welcome to our festive balloon ordering service. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and safeguard your data when you visit our website and use our balloon decoration services.
When you place an order for our festive balloons, we collect personal information necessary to fulfill your requests, including:
We automatically collect certain technical data when you visit our website, including IP addresses, browser type and version, operating system, referral sources, page views, and website navigation patterns. This information helps us improve our services and user experience.
Your information is used for the following purposes:
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security protocols include encrypted data transmission, secure server environments, regular security audits, and restricted access controls for our staff members.
Payment information is processed through secure, encrypted channels and is never stored on our servers. We use industry-standard SSL encryption to protect all sensitive data transmissions between your browser and our systems.
Request copies of your personal data we hold
Correct inaccurate or incomplete information
Request deletion of your personal data
Receive your data in a structured format
You have the right to object to processing, restrict processing, and withdraw consent at any time. To exercise these rights, please contact us using the methods outlined in our contact section. We will respond to your requests within 30 days as required by GDPR regulations.
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances: with trusted service providers who assist in order fulfillment and delivery, with payment processors for transaction handling, with legal authorities when required by law, and with your explicit consent for specific purposes.
All third-party service providers are contractually bound to maintain the confidentiality and security of your information and are prohibited from using it for any other purposes.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Order information is typically retained for seven years for accounting and legal purposes. Marketing communications data is kept until you unsubscribe or request deletion. Technical data is usually retained for two years for analytical purposes.
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser preferences. Essential cookies are necessary for website functionality, while analytical cookies help us understand user behavior and improve our services.
If we transfer your data outside the European Economic Area, we ensure adequate protection through appropriate safeguards such as standard contractual clauses, adequacy decisions, or other legally approved mechanisms. Your data rights remain protected regardless of where your information is processed.
Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take immediate steps to delete such information.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations. We will notify you of any material changes through our website or direct communication. Your continued use of our services after such modifications constitutes acceptance of the updated policy.